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SHIPPING & RETURNS

SHIPPING POLICY

As each item is handmade, your order will usually be shipped out within 14 working days from the date of purchase - however, if your order includes a personalized piece of jewellery, or an item that requires a hallmark, this may take slightly longer.

If you are in need of a piece of jewellery by a certain date, please send an email to info@minimojewellery.co.uk

Royal Mail Signed For (aims to delivery 1-2 days after dispatch)

Signature required upon delivery, not insured - £4.40

(once your order has been dispatched using this postal service, we're unable to track the location of the package, therefore cannot be held responsible if the item does not reach its destination)

 Royal Mail Special Delivery (guaranteed next working day after dispatch)

Signature required upon delivery, tracked, insured - £6.45

COLLECTION SERVICE

If you live local, we do offer a free collection service from one of our stockists. 

To use this service, please select this option at the checkout.

 

House of Harriet

31 Cambridge Street

Cleethorpes

North East Lincolnshire

DN35 8HD

RETURN + EXCHANGE POLICY

If you wish to return or exchange a piece of Minimo Jewellery, please get in touch within 14 days of receiving your order. Items must be returned unworn and in their original packaging. Unfortunately, unless they arrive damaged or defective, we cannot accept returns or exchanges for pieces that are personalised, bespoke, made to size or earrings (for hygiene reasons). The customer is responsible for return shipping costs. Any questions, please email info@minimojewellery.co.uk

 

Please note, all pieces of Minimo Jewellery are individually handcrafted with a rustic, organic finish, making each item unique - therefore may differ slightly from the photographs.

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